Privacy Policy

Privacy Policy for Milan Club Perth

Effective Date: 27/07/2025
Website: https://milanclubperth.com.au

Milan Club Perth (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, join as a member, or interact with us through digital platforms.

By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect and process the following types of information:

1.1 Personal Identification Information

• Full Name

• Email Address

• Phone Number

• Postal Address (if required for membership or merchandise delivery)

• Payment details (processed securely via trusted payment gateways)

1.2 Non-Personal Information

• Browser type, IP address, and device details

• Pages you visit on our website and time spent

• Cookies and analytics data for improving user experience

1.3 Sensitive Information

We do not actively collect sensitive information (such as health or ethnicity data). If provided voluntarily (e.g., for event catering requirements), we handle it with strict confidentiality.

2. How We Collect Information

We collect information in several ways:

• When you register for membership, newsletters, or events

• When you complete online forms or contact us

• Through cookies and analytics tools when you visit our website

• From social media interactions (e.g., Facebook, Instagram)

3. How We Use Your Information

Your information is used for the following purposes:

• Membership Management: To process registrations and renewals

• Communication: To send event updates, newsletters, and promotional offers (only with your consent)

• Event Planning: To manage attendance and provide tailored experiences

• Website Improvement: To analyze user behavior and optimize content

• Compliance: To meet legal and regulatory obligations

4. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Storing user preferences

• Analyzing site traffic and usage trends

• Improving website functionality

You can disable cookies through your browser settings; however, some features may not work properly.

5. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Union, we process your data under the following lawful bases:

• Your consent (e.g., for newsletters)

• Performance of a contract (e.g., membership)

• Compliance with legal obligations

• Our legitimate interests (e.g., website analytics)

6. Sharing Your Information

We do not sell or rent your data. However, we may share your information:

• With trusted service providers (IT hosting, email marketing, payment processors)

• When required by law or government authorities

• To protect our rights, security, or members’ safety

All third-party providers comply with privacy and security standards.

7. Data Security

We implement security measures such as:

• SSL encryption on our website

• Restricted access to personal data

• Secure payment gateways for financial transactions

Despite these measures, no online system is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your information only as long as necessary:

• Membership and event-related data: Until membership ends + 12 months

• Legal compliance data: As required by law

• Marketing communications: Until you opt out

9. Your Privacy Rights

You have the right to:

• Access and correct your personal information

• Request deletion of your data

• Withdraw consent for marketing at any time

• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached

To exercise these rights, contact us at: info@milanclubperth.com.au

10. International Data Transfers

As we use cloud-based tools (e.g., email marketing), your information may be stored outside Australia. We ensure compliance with international privacy standards.

11. Children’s Privacy

Our services are not directed to individuals under 16 without parental consent. We do not knowingly collect data from minors.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date.

13. Contact Us

For any questions or concerns about this policy or your data, contact us at:
Email: info@milanclubperth.com.au
Website: https://milanclubperth.com.au